
Help centre
Frequently Asked Questions
Everything you need to know about working with JIS.
FAQs
Your questions, answered
Can't find your answer? Call us on 0120-4216290 or send us your requirement.
Ask a questionIs JIS a placement agency?+
No. JIS Group is a facility management and manpower outsourcing company. Staff remain on JIS rolls and we manage them throughout the contract. There is no placement fee.
Where do you provide services?+
We are headquartered in Noida (Delhi NCR) and have PAN India service capability, including metros, state capitals and industrial cities.
How is pricing calculated?+
Pricing depends on the role, number of staff, shift length, applicable state minimum wages, statutory contributions (PF, ESIC, bonus) and whether consumables or equipment are included. We share a transparent, itemised proposal within 24 hours.
What is your minimum order?+
We work with organisations of all sizes — from a single guard post to multi-site contracts. Share your requirement and we will advise the best engagement model.
How do you ensure quality?+
Through verified hiring, role-based training, on-site supervisors, surprise checks, daily reporting and monthly review meetings with a dedicated account manager.
Are your security guards police verified?+
Yes. Every guard goes through identity, address and police verification before deployment, and copies of the documents are available to the client on request.
How quickly can you deploy security guards?+
We share a proposal within 24 hours of receiving your requirement. Standard deployments typically start within a few days of the work order, depending on the number of guards and location.
What happens if a guard is absent?+
Our operations desk arranges a reliever for the shift. Quick replacement support is part of every JIS security contract.
Do you provide security guards on short-term contracts?+
Yes. Along with long-term contracts we provide guards for events, launches, renovations and temporary site requirements.
Do you provide cleaning materials and machines?+
Yes. You can choose manpower-only housekeeping or a turnkey contract where JIS supplies consumables, eco-friendly chemicals and cleaning machines.
Can you provide housekeeping staff for hotels?+
Yes. We provide trained room attendants, public area cleaners and pantry staff for hotels, resorts and service apartments.
Do you offer one-time deep cleaning?+
Yes. We undertake deep cleaning, post-construction and post-renovation cleaning for offices and commercial spaces.
What is integrated facility management?+
Integrated facility management (IFM) means one company manages all your building's support services — security, housekeeping, front office, technical staff — under a single contract and point of contact.
Can you take over from our existing vendor?+
Yes. We plan a structured transition so services continue without disruption, and can absorb existing staff after verification where suitable.
Do you manage multiple sites?+
Yes. With PAN India capability, we manage facilities across multiple cities with centralised billing and reporting.
Are you a placement agency?+
No. JIS is a manpower outsourcing and facility management company. Staff remain on JIS rolls and we manage them throughout the contract — there is no placement fee.
Who handles PF, ESIC and salary?+
JIS handles salary processing and statutory contributions for all outsourced staff and shares compliance proofs with the client.
What is the minimum contract duration?+
We offer both short-term and long-term contracts. Share your requirement and we will propose the most practical engagement model.
Are your lift operators trained for emergencies?+
Yes. Operators are trained in emergency stop procedures, passenger reassurance and coordinating with the lift maintenance agency for rescue.
Can lift operators be deployed 24×7?+
Yes. We plan three-shift deployments with relievers for hospitals, hotels and round-the-clock facilities.
Can we interview the staff before deployment?+
Yes. For front-office and admin roles we share profiles and can arrange client interviews before deployment.
Do you provide female receptionists and front-office staff?+
Yes. We deploy both male and female staff based on your requirement and shift timings.
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Our business team will contact you within 24 hours with a tailored proposal. No placement fee. No compliance burden. Just reliable people.
